Clear and kind, both at once.
Direct answer
Assertive communication means saying what you think, feel and need directly and respectfully. It sits between passive (not speaking up) and aggressive (steamrolling others). Use "I" statements, be specific, keep a calm tone and listen to the response.
Three styles
| Style | Sounds like |
|---|---|
| Passive | "It is fine, whatever you want." |
| Aggressive | "You always get this wrong." |
| Assertive | "I need the report by Friday. Can you do that?" |
A simple formula
"When [situation], I feel [feeling], because [reason]. I would like [request]."
Practise
- Start with small requests.
- Keep your voice steady.
- Use short sentences.
- Hold your position politely.
Where Teyro fits
Teyro's How to Make People Listen to You course turns this into short lessons you can play in a few minutes a day. It has 50 lessons, and you can start free.
The bottom line
You can be respectful and still be clear.
