Duties describe a job. Impact describes you.
Direct answer
An impact statement describes the result of your actions, such as "Cut report preparation time by 30 percent by creating a template." Use the formula: action, what you did, result. Quantify where you can.
Examples
| Duty | Impact |
|---|---|
| Answered customer emails | Reduced average response time from 24 to 8 hours |
| Managed social media | Grew followers by 40 percent in six months |
| Prepared reports | Built a template that saved the team four hours a week |
Tips
- Start with strong verbs.
- Add numbers or scale.
- Keep each to one line.
Where Teyro fits
Teyro's How to Get Ahead at Work course turns this into short lessons you can play in a few minutes a day. It has 100 lessons, and you can start free.
The bottom line
Show the difference you made.
