How to Handle Difficult Negotiations

Some negotiations are hard on purpose. Learn to keep your head, spot the classic pressure tactics, say no to unreasonable requests, and use your alternatives so you never sign something you regret.

by Teyro

50 lessons
5 units
9h 56m
Up to 850 XP

I wrote this one myself. Start now and I'll count your streak from lesson one.

What you'll learn

Pause and respond instead of reacting under pressure
Recognise and answer common hardball tactics
Say no to unreasonable requests without damaging the relationship
Strengthen your alternatives and know when to walk away
Package and close a tough deal in writing

Course path

5 units · 50 lessons

The reply11 min · InteractiveFree+10 XP
Go to the balcony12 min · InteractiveFree+10 XP
Hard on purpose, or by accident?12 min · InteractiveFree+10 XP
People vs problem12 min · InteractiveFree+10 XP
Checkpoint: keep your head12 min · InteractiveFree+20 XP
Emotions at the table12 min · InteractiveFree+10 XP
Difficult-negotiation myths11 min · InteractiveFree+10 XP
Questions that cool things down12 min · InteractiveFree+10 XP
Deal sheet v111 min · InteractiveFree+10 XP
Challenge: the reply to Mr Pryce14 min · InteractiveFree+20 XP
Unit 1 chestFinish every lesson in this unit+50 XP

The phone call11 min · Interactive
Extreme anchors and the flinch12 min · Interactive
Good cop, bad cop12 min · Interactive
Deadlines and exploding offers12 min · Interactive
Checkpoint: name the tactic12 min · Interactive
"My boss won't allow it"12 min · Interactive
Nibbles and take-it-or-leave-it12 min · Interactive
Tactics myths11 min · Interactive
Deal sheet v2: the tactic log11 min · Interactive
Challenge: spot all five14 min · Interactive
Unit 2 chestFinish every lesson in this unit+50 XP

Teyro Original · Chapter 1 free, then Teyro Pro

All courses

Negotiation & Conflict · Beginner