Millions of people use AI chatbots at work. Used well, they save time. Used carelessly, they can leak information or spread errors.
Direct answer
You can often use ChatGPT or similar tools at work for drafting, summarising public material, brainstorming and learning, but check your employer's policy first, never paste confidential or personal data, and always verify what it produces before you use it. If a tool is blocked, ask your manager or IT about approved options.
Good uses
- Draft or tidy an email, then edit it in your own voice
- Summarise a long public article
- Brainstorm ideas, names or headlines
- Explain a concept you're new to
- Plan a project or a meeting agenda
- Turn rough notes into a clear structure
What to keep out
| Don't paste | Why |
|---|---|
| Customer names, emails, health or financial data | Privacy and legal duties |
| Confidential plans or unreleased products | Could be exposed |
| Passwords, keys, tokens | Security |
| Anything your policy forbids | You may break rules |
When unsure, remove names and details or use an approved tool.
Check everything
AI can sound sure and be wrong. Verify facts, numbers and quotes against a reliable source. You are responsible for what you send.
If ChatGPT is blocked
- Ask whether there's an approved AI tool
- Ask what is allowed and what isn't
- Don't work around the block with personal devices for work data
Getting better results
Use a clear prompt: role, task, context, format. See how to use ChatGPT for beginners and ChatGPT prompts for beginners.
More on AI at work
How to use AI at work, how is AI used in the workplace and the AI at work roadmap.
Where Teyro fits
Teyro's AI at Work: Beginner course teaches you to get useful work out of AI tools, from your first prompt to everyday workflows. It's made for short sessions and is free to start.
The bottom line
Use it as a fast assistant, keep private things out and check the answers.
