The voice sounds official. That is the point.
Direct answer
In an impersonation scam, fraudsters pretend to be your bank, a government agency, a tech support team, a delivery service or a relative. They create urgency and ask you to share codes, move money or install software. Hang up, then contact the real organisation through a number you look up yourself.
Common versions
- Bank fraud team asking you to move money to a "safe account".
- Tax or government officials threatening penalties.
- Tech support claiming your computer is infected.
- Family emergency from a "relative" with a new number.
The routine
- Stop and do not act under pressure.
- Do not share passwords, codes or PINs.
- Hang up and look up the real number.
- Call back using that number.
- Report the attempt.
Agree a family code word
A secret word helps verify urgent calls or messages from relatives.
Where Teyro fits
Teyro's How Scams and Financial Fraud Work course turns this into short lessons you can play in a few minutes a day. It has 50 lessons, and you can start free.
The bottom line
Real organisations do not ask you to move money to a safe account.
This is general education, not personal financial advice.
