Who you can count on, and who can count on you.
Direct answer
Social capital is the goodwill and trust you build through relationships. You build it by helping others, keeping promises, sharing information and showing real interest. You spend it when you ask for support. Keep the balance healthy.
Ways to build it
- Help first, without keeping score.
- Be reliable.
- Share useful information.
- Learn about colleagues' goals.
- Keep in touch outside of urgent requests.
- Thank people specifically.
Spend it wisely
Make clear, small requests and explain why. Return the favour.
Where Teyro fits
Teyro's How to Lead Without Being the Boss course turns this into short lessons you can play in a few minutes a day. It has 50 lessons, and you can start free.
The bottom line
Relationships are built before you need them.
